Karikya Privacy Policy — How We Keep Your Personal Data Secure

1. Introduction & Scope

Welcome to the karikya (karikya.vu) platform. This Privacy Policy explains in detail how Karikya collects, stores, uses, and protects your personal information. By creating an account or using the platform, you are considered to have accepted this Privacy Policy.

We believe the best way to earn user trust is through transparency. That is why this policy clearly explains — in plain language — what data we collect, why we collect it, and where it goes. Karikya's Privacy Policy works together with our Terms and Conditions and Responsible Gaming Policy to form a complete legal framework.

This policy applies to the Karikya website, mobile app, and all related services. Karikya is not responsible for third-party websites or services.

2. Information We Collect

Karikya collects only the information that is necessary. We do not seek excessive or irrelevant data. Below is an overview of what we collect.

3. How We Collect Information

Karikya collects your information in several ways. Each method is fully transparent and you have the right to know about it.

• Direct Submission: Information you provide directly when registering, logging in, or updating your profile.
• Automatically Collected Information: Through cookies, log files, and tracking technologies during your use of the platform.
• Payment Processing: Transaction details received from payment gateways during deposits and withdrawals.
• Verification Process: Documents submitted during KYC and identity verification.
• Support Contact: Information you share with us via live chat or email.
• Third-Party Verification Services: Authorized third-party services used for identity and age verification.

4. How We Use Your Information

Karikya uses collected data for specific, legitimate purposes. We never use your information for anything unrelated to those purposes.

• Account Management: To manage registration, login, profile settings, and account security.
• Service Delivery: To keep betting, gaming, deposit, and withdrawal features running smoothly.
• Identity Verification: To complete the KYC process for fraud prevention and age verification.
• Legal Obligations: To comply with Anti-Money Laundering (AML) regulations and meet the requirements of relevant authorities.
• Customer Support: To resolve your complaints, questions, and issues promptly.
• Platform Improvement: To analyze usage patterns and improve the quality of our services.
• Promotional Communications: To inform you about offers and new features, with your consent.
• Fraud Prevention: To detect unusual activity and maintain platform security.

5. Information Sharing & Third Parties

Karikya shares your information with third parties only in limited, specific circumstances. In each case, proper justification and safeguards are in place.

• Payment Processors: With authorized payment gateways to process deposits and withdrawals.
• Identity Verification Provider: With licensed verification service providers for the KYC process.
• IT & Cloud Services: With secure servers and data storage providers operating under strict confidentiality agreements.
• Law Enforcement Agencies: In response to a court order or valid legal demand.
• Anti-Fraud Organizations: To detect and prevent fraudulent activity.

In the event of a Karikya business merger or acquisition, your data may transfer to the new owner. You will be notified in advance, and this Privacy Policy will remain in effect.

6. Cookie Policy

The Karikya website uses cookies. Cookies are small data files stored on your device that help improve your browsing experience.

Cookie settings can be changed in most browsers. Please note that disabling essential cookies may affect the functionality of certain Karikya features.

7. Data Retention Periods

Karikya does not retain your data longer than necessary. Each type of information has a defined retention period for a specific reason.

• Active Account: All data is retained for as long as the account remains active.
• Closed Accounts: After account closure, data may be retained for up to 5 years as required by law.
• Transaction Records: A minimum of 5 years in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after verification is completed.
• Support Contact: Up to 2 years after the issue is resolved.
• Cookie Data: As per the defined retention period (see Section 6).

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

8. Your Privacy Rights

As a Karikya user, you have full control over your own data. Your key rights are outlined below.

9. Children's Privacy

Karikya is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. Age verification is mandatory at registration.

• The registration process includes an age verification step.
• Age re-verification via KYC documents is carried out in cases of suspicion.
• If anyone under the age of 18 creates an account, the account is immediately closed and all associated data is deleted.
• If a parent or guardian becomes aware of a minor's account, please contact us immediately.

10. Changes to the Privacy Policy

Karikya may update this Privacy Policy when necessary — for example, due to legal changes, new services, or business developments.

• For significant changes, you will be notified at least 7 days in advance at your registered email address.
• For minor changes, a notice will be posted on this page and the "Last Updated" date will be revised accordingly.
• Continued use of Karikya after a new policy takes effect will be considered acceptance of the changes.
• If you do not agree to the updated policy, you may request to close your account.

11. Contact & Complaints

For any privacy-related questions, complaints, or requests, Karikya's support team is always ready to help. We take every request seriously.

• Instant support is available 24/7 through live chat.
• Requests submitted by email are responded to within 48 hours.
• We aim to resolve complex privacy requests within 30 days.
• Keep your reference number when submitting a complaint.

For quick answers to common questions, visit our FAQ Page See our Terms & Conditions to learn more. On This Page Go.